We ship via United States Postal Service. You must have a valid United States Postal Address for shipping purposes.
PRICE RANGE --> SHIPPING & HANDLING COST
$0.00 to $14.99 --> $3.99
$15.00 to $48.99 --> $4.99
$49 and up --> FREE Shipping
We only ship to the Continental United States
If you ordered the wrong type of bags, filters, whatever, we will give you a full refund on any unopened items less the shipping cost upon return. If you received free shipping and your order total falls under $49.00 after a product refund, the shipping cost applied will be $4.99. If you received free shipping and are returning all of the items we will give you a full refund less our cost of shipping. Call or email us to let us know it's coming back. We typically do not accept returns after 30 days.
For a full refund or exchange on a vacuum cleaner:
1. Call us at 301.000.0000 to obtain a return authorization number.
2. Pack the item in its original condition in the original manufacturer's packaging.
3. Ship it back to us within thirty days of receipt.
Vacuums must be in new condition..
Returns are subject to a 20% restocking fee + our shipping cost. Returns without authorization are refused.
We do NOT accept return on used or opened vacuum cleaner bags, belts, accessories, or parts unless the mistake was ours or the product is defective JED carpets reserves the right to cancel any orders resulting from pricing errors. If you are uncertain that you are ordering the correct item, please call with questions. We will by happy to help you!